Privacy Policy
This policy explains what information we collect, how we use it, and the choices you have when interacting with our website and services.
1) Information We Collect
We collect information you provide directly (for example, when you submit a form, request a proposal, or communicate with us). This may include your name, email address, phone number, company name, and details about your operational needs.
We may also collect limited technical data automatically when you browse our website, such as IP address, device type, browser, pages viewed, and approximate location derived from IP. This information is used to maintain performance, security, and analytics.
2) How We Use Information
We use information for purposes that include:
- Responding to inquiries, scheduling consultations, and providing requested services.
- Preparing proposals, statements of work, invoices, and project communications.
- Improving our website, service experience, and internal processes.
- Maintaining security, preventing fraud, and troubleshooting technical issues.
- Sending operational updates or service-related messages (not spam).
We do not sell your personal information. If you receive marketing communications, you can opt out at any time using the unsubscribe method provided or by contacting us.
3) Cookies & Analytics
Cookies are small files stored by your browser to improve site functionality and remember preferences. We may use cookies and similar technologies for essential site operations and analytics.
You can control cookies through your browser settings. Blocking cookies may impact certain features or site performance.
4) Sharing & Service Providers
We may share information with trusted vendors who help us operate our business (e.g., email, hosting, analytics, invoicing, scheduling tools). These providers are permitted to process information only to perform tasks on our behalf and are expected to maintain appropriate safeguards.
We may disclose information if required by law, legal process, or to protect rights, safety, and security of our business and users.
5) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure; we cannot guarantee absolute security.
6) Your Choices & Rights
Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, and objection to certain processing. To exercise a request, contact us with sufficient detail to verify and process the request.
We may need to retain certain information for legitimate business purposes or legal obligations (e.g., accounting records).
7) Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of data and operational needs.
8) Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website or services after updates means you accept the revised policy.
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